Return & Refund Policy at ecotbag.shop

At ecotbag.shop, we understand that sometimes a product may not meet your expectations or requirements. That's why we have a transparent and customer-friendly return and refund policy in place to ensure your shopping experience with us is hassle-free.

We have a 30-day return policy, which means you have 30 days from the date of purchase to return the item for a refund or exchange. To initiate a return, simply contact our customer service team with your order details and reason for the return. We will guide you through the process and provide you with a return authorization if applicable.

Once we receive your returned item, our team will inspect it to ensure it meets our return criteria. We will notify you once we've received and inspected your return. If the item is approved for a refund, we will initiate the refund process to your original method of payment.

Please note that certain items may not be eligible for returns due to hygiene reasons or if they are personalized/customized products. It's important to read through our detailed return policy on our website before making a purchase.

At ecotbag.shop, we value our customers' satisfaction above all else. If you have any questions or concerns regarding our return and refund policy, feel free to reach out to us. Your trust in us is paramount, and we strive to make every shopping experience with us a positive one.